100% Customer Satisfaction
satisfaction is very important to us. Let's make this simple. If you aren't
happy, we're not happy. If this product does not match up to what we
claim here, contact us within the first 30 days of receipt, we will do everything
that we can make it right.
In the unfortunate event that the item is lost
or arrives damaged, we'll issue a free priority reshipment or a refund. No questions
asked. You trusted us enough to make a purchase. It is the least we can do.
to our commitment to prompt shipping, the window for cancellations is very short!
Processing often begins within minutes after the order is placed. Please contact
us immediately in order to cancel your order. You may cancel your order and obtain
a full refund if the shipping label (postage) has not yet been printed and/or
the order has not been shipped.
Please allow 2 to 3 business days for your
account to be successfully refunded in full. You will be notified via email with
a confirmation once refund has been issued.
All of The SongStation products are protected
by a full 12 month US & International RTB warranty. All sales are final.
If your item is defective and within warranty, we'll offer a priority reshipment
free of charge.
Any shortages, missing or damaged items must be reported
within 48 hours of receipt of shipment. We allow 30 days from the date of purchase
in which to notify us of receipt of DOA product. All returned packages will be
inspected, processing can take up to 2 weeks for warranty, exchanges and returns.
Any item sent into us for a refund is subject to a minimum of a 20% restocking
fee of the original purchase price. We also do not refund the original shipping
price. Buyer responsible for all fees associated with the sale. Shipping and insurance
fees are not refundable under any circumstances
Returned items must Be 100%
complete, contain all original boxes and packing materials, contain all manuals,
accessories and documentation provided by the manufacturer. All items are shipped
from overseas suppliers.
of the items pass a rigorous inspection before shipment to insure
that they are completely functional and free of any damage. Therefore any damage
to the item has occurred during the shipping process. If you receive a damaged
item,please contact us and we'll replace your item for free
Please view shipping terms here
Please view payment modes here
and Conditions of Site Usage
This Web site is operated by
TheSongStation.com.When you access this
Web site, you acknowledge that
this site now.
Please review our other policies posted on this site. We
reserve the right to make changes to our site, policies, and these Conditions
of Use at any time. If any of these conditions shall be deemed invalid, void,
or for any reason unenforceable, that condition shall be deemed severable and
shall not affect the validity and enforceability of any remaining condition.
addition, we provide links to the sites of affiliated companies and certain other
businesses. We are not responsible for examining or evaluating, and we do not
warrant the offerings of, any of these businesses or individuals or the content
of their Web sites. We do not assume any responsibility or liability for the actions,
product, and content of all these and any other third parties
If you have
any questions or comments, please email us using the Contact